Mission and Programs Summary:
The Mission of the Worklife Institute is to promote and facilitate the highest quality of work life, providing program resources that address with best practices and integrity the challenges of today’s business environment.
The Institute’s services include corporate and individual consultation in organizational and team development, candidate assessment and onboarding, conflict resolution and professional ethics; employee assistance programs; career transition and outplacement; mediation training and services; entrepreneurship training and a worklife transition program for military personnel and their famil
The Institute delivers its services out of a large public Resource Center centrally located in the Galleria district of Houston, Texas. The Center has training and consulting facilities, reference collections, client workstations and meeting and hospitality areas and is family-friendly. The Center is handicap-accessible and open from 9:00 a.m. to 6:00 p.m., Monday through Friday and Saturdays by request. All services may also be provided at client organizations’ locations; Worklife Institute teams travel regionally and nationally to participate in conferences, best-practices consultations and other service events.
Program Highlights for 2017:
Employee Assistance Programs (EAP) and Corporate Services:
Worklife Institute continues to serve as a regional provider of corporate EAP services for area company employees and family members. Scope of services includes personal and family counseling, management consultation, on-site training, critical incident intervention and outplacement. We provide for nine national EAPs, with most referrals coming from Ceridian’s LifeWorks, ESPYR (formerly EAP Consultants, Inc.), and Hidalgo; Dr. Dale heads up the First Responder Team for ResponseWorks EAP that serves airlines. Organizations covered are diverse: government agencies, banks, law firms, oil & gas companies and retail. Following Hurricane Harvey the end of August, we saw many employees through company EAPs who had been traumatized and displaced from their homes, lost their vehicles, had their places of work flooded or were otherwise unable to get to work.
During 2017, collaborative relationships between Worklife Institute and military veteran employee networks within companies continued to develop. The chair of BPs veteran network held a workshop at our Resource Center for women veterans on resumes and interviewing to assist them to apply for and be successful in their Military Placement Program internship. We are assisting her in compiling a resource directory for transitioning veterans. Wells Fargo’s Veterans Team Member Network provides financial fitness and business start-up seminars in our transition workshop series, tickets to sporting events and holiday gift cards for our transitioning veterans and we reached out after Harvey to their employees. We collaborate with MD Anderson Cancer Center’s Military Veterans Connection Employee Network in the Medical Center Veterans Hiring Initiative. We and Deloitte’s veterans affinity group meet to plan programs, and we are in contact First Data’s military affinity group; a member of Shell Oil’s MILNET presents his “From Rucksack to Briefcase” workshop in our veterans program.
Career Transition and Outplacement:
Corporate layoffs continued through 2017, and Worklife Institute provided transition assistance through our EAP work and for our existing veteran-clients. One cause was outfall from the downturn and restructuring in the upstream energy sector, with companies shedding more of their technical and rig crew members. Hurricane Harvey resulted in many employees being laid off as a result of damage to their places of work, supply chain and customer base disruptions, and many of our veteran clients were terminated when they were unable to report for work. We received a Hurricane Harvey Recovery grant specifically to assist Harris County employees find new employment.
Worklife Institute Training Courses:
Mediation Training is provided by Credentialed Worklife Institute instructors throughout the year on a rotating basis between the 40-hour Basic Training and 30-hour Advanced Family Mediation course and, upon demand, the 24-hour Workplace Dispute Resolution class. The courses are accredited by the State Bar of Texas for Continuing Education and qualify our students for Credentialing by the Texas Mediator Credentialing Association. Participants come from a variety of backgrounds: small business owners, corporate employees, attorneys, mental health professionals, realtors, military service members preparing for civilian careers.
The Institute also provides a weekly rotating series of career transition-related workshops, presented by staff members and a team of external subject matter experts. Topics include researching careers, networking, civilian and federal resumes, navigating job fairs, interviewing and negotiation skills, financial fitness, credit repair, VA home loans, legal assistance, VA Health and Benefits programs, specific business start-up opportunities and information about training certification programs.
Entrepreneurship Training and Networking:
Worklife Institute partners with the Small Business Administration’s Veteran Business Outreach Center (VBOC), the Texas Veterans Commission Entrepreneurship Program, PeopleFund and LiftFund to provide series of trainings that qualify participants for on-going advisement and qualifying for business financing. Twice this year, each Thursday evening in March and October, the regional VBOC staff presented a four-part overview series of business start-up. PeopleFund held a day-long seminar in mid-summer on the financial aspects of business plans and obtaining small business loans. In August, we presented a workshop in the TVC’s Entrepreneurship Summit at the University of Houston. In April we initiated our Veterans Entrepreneur Roundtable for those who have graduated from these courses over the past four years. The Roundtable meets the third Tuesday of each month at 6:00 p.m.
Texas Veterans Career Transition and Sustainability Program:
Since March of 2008, the program has continued to expand in numbers served and in program components. This year’s 530 clients were an increase from the 465 seen last year. 75% of the clients came specifically to determine direction for the next stage of their life and to obtain upwardly sustainable employment and needed training and certifications. At year’s end, 70% had met their employment goals, 80% of the new jobs in professional or skilled trades occupations.
Contributing to the high success rate of our clients is the caliber of the career transition program, offered at the level equivalent to our executive outplacement services, and our Integrated quality-of-worklife approach in which supportive services including counseling and legal/financial advisement reinforce gains made in the career track. Affinity groups, including the Texas Alliance of Military Women and the CEO Roundtable, provide extra networking support and continuity. Graduates from the program are encouraged to keep in contact with Worklife Institute, and many continue to take workshops and volunteer at the Institute.
Worklife Institute Public Presence in 2017:
Worklife Institute continues to be active in professional organizations, including the Employee Assistance Professionals Association, the Greater Houston Business Ethics Roundtable, SHRM and HR Houston, The Houston Association of Marriage and Family Therapists, Texas Association of Mediators, the Texas Mediation Trainers Roundtable and Association for Conflict Resolution. We participate in the annual Texas Veterans Summit. In 2017, we sat on planning committees and had information booths for a number of hiring and benefits outreach events, the annual Homeless Veterans Stand Down and participated in collaborative networks for veterans’ service programs, mentoring newer agencies. We also were a sponsor for the Walk for Mental Health Awareness Walk’s sixth year.
Worklife Institute continued to have considerable national involvement during 2017. In January, Dr. Dale attended the annual pastoral care leadership conferences in Washington, D.C., including the COMISS Network, The National Conference on Ministry to the Armed Forces and the Endorsers Conference of VA Chaplains. In April we traveled to Dallas for a national convening of Swords to Plowshares’ California and Texas Employment and Training Collaborative, and in September again had a booth at America’s Warrior Partnership’s Conference in Atlanta. In November we were in Washington, D.C. For the Elizabeth Dole Foundations Hidden Heroes Campaign’s second annual conference and are participating in the Impact Forum for military caregiver support research and program development.
Grant Funding in 2017:
. Swords to Plowshares California and Texas Employment and Training Collaborative, grant year from July 2016 through June 2017 and employment sustainability reporting through December, 2017.
. Texas Veterans Commission Fund for Veterans Assistance, from July 2016 through June 2017.
. Bob Woodruff Foundation: Starting May 2017, for a year.
. Wells Fargo Veterans Support Program grant: June, 2017.
. May & Stanley Charitable Trust: Grant year from October 2016 through September 2017.
. ZipRecruiter made a Harvey Relief donation to assist our clients with post-storm needs.
. Hurricane Harvey Relief Fund grant, November 15, 2017 – March 15, 2018.
Nonprofit Corporate Compliance and Recognition; Board Activities:
Worklife Institute was awarded annual renewal of its Better Business Bureau Accredited Charity status following an in-depth compliance review. We also updated our profile pages on the Greater Houston Community Foundation’s Donor-Houston philanthropic database. We reviewed our current corporate policies and updated them. Our Board of Directors meets quarterly, with primary duties to serve as public ambassadors for Worklife Institute and to assure fiduciary soundness and nonprofit compliance. Jim Revis, board Secretary moved out of the area to Texarkana so left the board. Two members were brought on during 2017: Ned Mueller and Al Spinks. Both are members of Silver Fox Advisors as is Dr. Diana Dale, and the three served as mentors for the CEO Roundtable.
CEO and President’s 2017 Annual Report, respectfully submitted, February 6, 2018
Diana C. Dale, D.Min., Ph.D.
Worklife Ministry, Inc., d/b/a Worklife Institute
CEO’s Report – Highlights of 2017
Diana C. Dale, Ph.D.
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Diana C. Dale, Ph.D., D.Min., LMFT
President and CEO
Elizabeth F. Burleigh, J.D.
CFO and Attorney
The Worklife Institute Executive Team
WORKLIFE MINISTRY, INC., d/b/a Worklife Institute
MEMBERS OF THE BOARD OF DIRECTORS
Worklife Ministry, Inc., d/b/a Worklife Institute is a 501(c)(3) nonprofit, tax-exempt, organization governed by its Board of Directors.
Worklife Institute does not discriminate on the basis of race, color, religion, sex, handicap or sexual orientation in any of its policies, practices or procedures.
Our IRS form 990, audit, and other charitable organization certifying information is available on the following websites.
1900 St. James Place, Suite 880
Houston, Texas USA 77056
CONTACT US 713-266-2456 / 713-963-945
Transforming Houston's Work Life Since 1988
ELIZABETH F. BURLEIGH, J.D. (14 - 18) Attorney at Law
1900 St James Place, Suite 880 Mediation Instructor
Houston, TX 77056-4125
(713) 266-2456 (w)
(713) 471-2013 (cell)
DIANA C. DALE, D.Min., Ph.D. (14 - 18) Institute President & CEO
1900 St. James Place, Suite 880 Corporate Chaplain
Houston, TX 77056-4125 LMFT, Mediator, Program Director
(713) 266-2456 (w)
(713) 266-0845 (fax)
(713) 281-685-3576 (cell)
MARK A. DATHE (18 – 22) Consultant, Principal
1727 Plantation Drive Interactive Services International
Richmond, TX 77406
DONYA GARDNER, J.D. (15 - 19) Attorney at Law
1415 Voss Road, #110-215 Professional Mediator
Houston, TX 77057
IRWIN LEVOWITZ (18 – 22) Consultant
1914 Park Trail Drive Retired Executive - Exxon Mobil
Houston, TX 77094
JOHN KENYON (14 - 18) Engineer
2239 Arlington Street Technical Consultant, Trainer
Houston, TX 77008
JEFFREY R. NEWPORT, J.D. (14-18) Board Chair
8431 Katy Freeway, Ste. 100 Law Office of Jeffrey Newport
Houston, TX 77024 Attorney, Mediator
(713) 468-8850 (w)
(713) 468-0506 (fax)
ELIZABETH SMITH, Ph.D. (14 -18) Vice President, Summit Resources, Inc.
6800 West Loop South, Suite 288 (Oil & Gas)
Bellaire, TX 77401