The Institute’s services include corporate and individual consultation in organizational and team development, candidate assessment and onboarding, conflict resolution, and professional ethics; employee assistance programs; career transition and outplacement; entrepreneurship and mediation training; and services to transitioning military personnel and their families.
Worklife Ministry, Inc., d/b/a Worklife Institute
CEO and President’s Report – Highlights of 2020
Diana C. Dale, D.Min, Ph.D.
Founded in 1988
The Worklife Institute was founded in 1988 to serve the Texas and Gulf Coast Region. Its mission is to promote and facilitate the highest quality of work life, providing program resources that address with best practices and integrity the challenges of today’s business environment.
Highest Quality of Worklife
All Institute programs aim to promote the highest quality of worklife by encouraging in-depth reflection upon core values and providing practical tools to enhance employee and company well-being. The Institute maintains a Resource Center with consulting and training facilities and a large collection of reference materials.
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WORKLIFE INSTITUTE HIGHLIGHTS OF 2020
Worklife Institute (WI) was founded in 1988 by Dr. Diana Dale as a nonprofit 501(c)(3) educational and employee services resource center for the Texas and Gulf Coast region and to collaborate nationally for best practices. The concept for WI came out of the 1980s’ economic upheaval with corporate restructurings and massive employee layoffs. Internal employee counseling programs were outsourced, former employees had to take their career trajectories into new directions, and managers sought consultation to deal with the ongoing corporate changes.
Dr. Dale, an engineering geologist, technical corporate manager and industrial chaplain, created the WI as a provider center to assist transitioning employees and changing corporations, and in 1988 she received a three-year start-up grant for WI from Trinity Wall Street Foundation. Initial requests were for career transition and employee assistance programs (EAP), then for corporate ethics training and compliance programs, conflict resolution, manager and team development and organizational change management, as well as training programs in Mediation and Entrepreneurship.
WI’s Texas Veterans Worklife Transition program began in the Fall of 2007, with the TRIAD (Texas Resources for Iraq/Afghanistan Deployment) grant through the San Antonio Area Foundation. The program took the best-practices services of our existing programs and integrated them to serve veterans and their families. All the Institute team members have military backgrounds, so were familiar with the needs of our veteran family population. Since 2008, the program has been funded by TRIAD, TVC’s Fund for Veterans Assistance, and other veteran services grants and continues to grow.
Veterans Transition Program Summary:
The program addresses veterans’ #1 identified concern – to gain productive, fulfilling employment with an upwardly sustainable career path, while achieving work/life balance and community involvement. The program serves all eras of veterans and family members.
The Career transition track begins with assessing occupational interests, qualifications, desired work setting and whether to seek employment directly or to first complete academic work, apprenticeships and required certifications. WI offers two preparatory training programs, Professional Mediation and Entrepreneurship, and weekly workshops and coordinates with the accredited schools in the area.
WI staff guides educational program selection, collaborates with best-practice programs and campus veterans’ success centers, the VA, TVC and TWC employment programs. Many TVC Career Advisors in our area refer to us regularly. WI coaches its clients to complete their preparation then transitions them to the employment process - civilian and federal resume building, employment events, employer selection, job application processes, interviewing, negotiating and onboarding.
WI maintains a dense provider referral network, is linked with Reserve and National Guard units in the area, participates in veterans benefits events, and is part of national collaborations such as America’s Warrior Partnership, Mission United, U.S. Chamber of Commerce Hiring our Heroes, the Hidden Heroes Caregivers’ Program, PsychArmor Institute, Syracuse University’s IVMF, SBA’s Veteran Business Outreach Centers and Boots to Business Reboot, and others.
WI Program events are broadcast to the community through our interactive website with calendar, Facebook, Twitter, LinkedIn, and our Bi-monthly Veterans Newsletter. Our Headquarters is a spacious Resource Center designed for hospitality and empowerment, with consultation and training rooms, resource libraries, computer workstations, lounge area, open kitchen, children’s resources and is handicap-accessible with free parking.
Veterans / Families served and impacted, duration, outcomes, Adaptations for COVID:
Each year the program serves 450 – 550 veterans and their families. During 2020 due to COVID the numbers declined to about 350 but by the end of the year were rebounding to more normal numbers. Over 75% enter the program specifically for career transition, with an additional 25% coming for our supportive services of personal and family counseling, legal and financial advisement and military caregiver assistance. Most of the career clients also use these additional services. 70% find high-quality employment by the end of the year, 0ver 70% of that is in the “white collar” professions, entrepreneurship and skilled trades.
During the 13 years of the program to date, over 6,000 clients have been through our program, with thousands more making contact through benefits and career fairs and military unit events. These continue to receive our newsletter. Our more than 70 referral partners also receive our program information and are invited to send their clients to our workshops. We retain all alumni client folders, because a large number return after some years to reengage in program services.
2020-21 has been challenged by COVID-19, so last Spring we updated our Harvey response protocol and followed our clients remotely, providing online services and distributing SurveyMonkey questionnaires quarterly to assess most needed services and provide emergency referrals. Many requests were for financial literacy help, so we expanded our workshops in that area. We also updated our civilian and federal employment education and added online access. In May, when the office building which houses our Resource Center reopened, we designed a Public Health safety protocol, and a team of veteran client volunteers became the Safety Committee. We hold our workshops in the large central gathering space which allows for social distancing. The adaptations have been successful, we have had no illnesses reported, and new jobs are accelerating; the program is thriving.
Each month we publish a success story about a recently graduated veteran-client. We also receive positive feedback through our quarterly surveys. Below is a sampling of recent testimonials:
. Thanks for all the work you do for us to help us move forward.
. All your services are stepping-stones on my way to being hired. Worklife serves so many lives.
. Keep up the excellent job. Great place, great professional people. You guys are great.
. You have your finger on the pulse of the needs of the veterans in the Houston area.
. Thank you for your continued support. You have always been honest and committed to veterans.
. I am very thankful for your services; the guidance I have received has benefited me in so many ways.
. Thank you for all your help; I really appreciate all you do for us.
. Once again, you deliver right on time. I keep this in mind as I serve those who served our country.
. Thanks so much for the insightful resume building workshop - best I’ve attended, such positive energy.
. Thanks for sharing your wisdom and guidance; it will allow me to pursue my goals and serve.
. Meeting with you has launched my career search more significantly than the other avenues I tried.
Institute CEO and President
Dr. Diana C. Dale is a clinically-trained corporate chaplain and the president and founder of Worklife Institute, a non-profit organization serving Texas and Gulf Coast families and companies since 1988. Services include life and career transition, employee assistance counseling, conflict resolution, business ethics and organizational change consultation.
Dr. Dale was a senior technical manager and chaplain in the engineering and energy industries before founding the Worklife Institute. She earned a Bachelor of Science and Master of Arts from Stanford University, a Master of Divinity and Doctorate of Ministry in Corporate Chaplaincy, did post-doctoral research at the UT Health Science Center in Occupational Health and Safety/Management Policy Science and a Ph.D. in Organizational Change from Graduate Theological Foundation. Dr. Dale has licenses as an Engineering Geologist, Marriage and Family Therapist, Professional Chaplain and Mediator.
In 2007 the Institute created the Texas Veterans Transition Program to assist military veterans and their families to reintegrate into civilian workplaces and communities. The program provides career and educational evaluation, connection to employers and retention coaching, using our Integrated Quality-of-Life approach, with supportive services including individual, family, legal and financial counseling. The Institute collaborates broadly with other veteran service providers and community organizations.
Tax Status and Funding
Worklife Institute is an independent 501 (c)(3) organization, governed by its Board of Directors. It is financially supported by corporations, non-profit organizations, foundations, and individuals. It welcomes inquiries about its work and contribution from those who share its objectives. All contributions are tax deductible.
Worklife Institute does not discriminate on the basis of race, color, national origin, sex, or handicap in any of its policies, practices or procedures.
Institute Executive Team
An experienced professional team conducts the programs of the Institute:
Dr. Diana C. Dale, PhD, LMFT, AAC
CEO / Program Director
Elizabeth F. Burleigh, J.D.
Legal and Financial Advisor
Worklife Ministry, Inc., d/b/a Worklife Institute is a 501(c)(3) nonprofit, tax-exempt, organization governed by its Board of Directors.
Worklife Institute does not discriminate on the basis of race, color, religion, sex, handicap or sexual orientation in any of its policies, practices or procedures.
Our IRS form 990, audit, and other charitable organization certifying information is available on the following websites.
WORKLIFE MINISTRY, INC., d/b/a Worklife Institute
MEMBERS OF THE BOARD OF DIRECTORS
CONTACT US 713-266-2456 / 713-963-945
Transforming Houston's Work Life Since 1988
ELIZABETH F. BURLEIGH, J.D. (19 - 23) CFO, Worklife Institute
(713) 266-2456 (w) Attorney at Law
(713) 471-2013 (cell) Mediation Instructor
DIANA C. DALE, D.Min., Ph.D. LMFT (19 - 23) President & CEO, Worklife Institute
(713) 266-2456 (w) Corporate Chaplain
(713) 281-685-3576 (cell) LMFT, Mediator, Program Director
ANGELA R. DICKSON, Ph.D. (21 - 25) Learning Manager, TechnipFMC
(713) 256-7589 Retired Air Force Veteran
DENA FISK (21 - 25) Realtor
(832) 343-0758 VA Guaranteed Home Loan Consultant
RICK GABEHART, B.B.A. (19-23) Board Treasurer
JEFFREY R. NEWPORT, J.D. (19-23) Board Chair
(713) 468-8850 (w) Law Office of Jeffrey Newport
(713) 468-0506 (fax) Attorney, Mediator
ELIZABETH SMITH, Ph.D. (19 -23) Board Secretary
(281) 684-0522 VP (Ret.), Summit Resources, Inc.